How do I cancel or pause my account?
Email us at the address above with your account's business name and we'll cancel or pause it for you — no cancellation fees, no retention runaround. Usage you've already paid for through your free credit or balance isn't refunded, but nothing further gets billed.
I was charged and didn't expect it
Every account has a monthly spend cap you control in settings, and charges only happen for actions you took in the app (quotes, invoices, expense logging, etc). If a charge looks wrong, email us with the date and amount and we'll look into it and make it right.
I can't sign in
Sign-in is handled on the app itself at app.bluecollar.pro — use the "forgot password" link there first. If you're still stuck, email us with the email address your account uses and we'll help you get back in.
Can I export or delete my data?
Yes. Email us and we'll send you an export of your customers, projects, quotes, invoices, and expenses, or permanently delete your account and its data on request.